A Return Authorisation (RA) Number is a numbered authorisation provided by Alloy to permit the return of a product.
All returns require an RA Number, please do not return your product to Alloy until you have received an RA Number.
The RA Number issued to you must be clearly marked on the delivery label.
Request an RA number by submitting the following form or contacting our Technical Department on 61 3 8562 9040.